Terms of service

Last Updated: 14 October 2026

Overview

Welcome to Aurellix Chrono.

These Terms of Service govern your access to and use of our website, products, and services.

By accessing our website or placing an order, you agree to comply with these terms, subject to your rights under applicable consumer protection laws.

Aurellix Chrono operates from:

2A Park Dr, Leicester LE3 3FN, United Kingdom.

1. General Conditions

By using our website, you confirm that you are legally capable of entering into a binding purchase agreement or have appropriate permission from a parent or legal guardian.

You agree not to use our website for unlawful, fraudulent, or unauthorised purposes.

We reserve the right to restrict access to our services where necessary to protect our customers, business, or website security.

2. Products and Availability

Aurellix Chrono offers watches and related accessories through its online store.

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and availability are accurate.

However, slight differences in product appearance may occur due to screen settings, lighting, or manufacturing variations.

All products are subject to availability.

If a product becomes unavailable after an order has been placed, we will notify you and offer a suitable alternative or a refund.

3. Orders and Order Acceptance

When you place an order, you agree to provide accurate and complete billing, shipping, and contact information.

After placing an order, you may receive an automated confirmation email.

An order confirmation acknowledges receipt of your order but does not necessarily mean that we have accepted it.

We reserve the right to reject or cancel orders for legitimate reasons, including suspected fraud, payment verification failures, inventory shortages, or obvious pricing errors.

Where payment has already been collected for an order we cannot fulfil, an appropriate refund will be issued.

4. Prices and Payments

All product prices are displayed in the currency shown on our website.

Any applicable taxes, shipping charges, or additional fees will be displayed during checkout where required.

Payment must be completed through the accepted payment methods available at checkout.

We use secure third-party payment processing services to handle transactions.

Aurellix Chrono reserves the right to update product prices at any time. Price changes will not affect orders that have already been accepted.

5. Order Cancellation Policy

Customers may request an order cancellation within 15 minutes after placing an order.

To request cancellation, email:

Sr_654455@jasmint.store

Include your order number and cancellation request.

We will make reasonable efforts to process your request before the order enters fulfilment.

Cancellation may not be possible once an order has been processed, dispatched, or fulfilled.

This operational cancellation policy does not override any mandatory statutory cancellation rights available to consumers.

6. Returns and Refunds

Aurellix Chrono offers a 30-day return policy for eligible products.

Returned products must generally be in their original condition, with original packaging and accompanying accessories, subject to applicable consumer rights.

Refund eligibility, return shipping arrangements, and refund processing are explained in our Return and Refund Policy.

Your statutory consumer rights remain unaffected.

7. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times may vary depending on the destination, courier, customs requirements, and other circumstances.

We will make reasonable efforts to deliver orders within the communicated timeframe.

Any delivery delay will be handled in accordance with applicable consumer protection laws.

8. Intellectual Property

All original website content belonging to Aurellix Chrono, including branding, logos, product descriptions, graphics, designs, and other materials, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit our protected content without prior written authorisation.

Third-party trademarks and other intellectual property remain the property of their respective owners.

9. Prohibited Activities

Customers must not use our website to:

• Engage in fraudulent or illegal transactions.

• Submit false or misleading information.

• Attempt unauthorised access to our systems.

• Distribute malware or harmful software.

• Violate intellectual property rights.

• Interfere with website security or functionality.

We may take appropriate action when prohibited activities are identified.

10. Limitation of Liability

Aurellix Chrono will not be responsible for losses that are not reasonably foreseeable or are caused by circumstances outside our reasonable control, to the extent permitted by law.

Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that cannot legally be excluded.

Nothing in these terms restricts your statutory consumer rights.

11. Third-Party Services

Our website may use third-party platforms and services, including Shopify, payment processors, and shipping providers.

Third-party services may be governed by their own terms and privacy policies.

We are not responsible for independent third-party websites outside our control, except where applicable law provides otherwise.

12. Governing Law

These Terms of Service are governed by the laws of England and Wales, subject to any mandatory consumer protections applicable in your country of residence.

Nothing in these terms removes any legal right to bring proceedings in a court that has jurisdiction under applicable consumer law.

13. Changes to Terms

Aurellix Chrono may update these Terms of Service from time to time.

Updated terms will be published on our website with the revised last-updated date.

Changes will not retrospectively remove rights that customers have already acquired.

14. Contact Information

For questions about these Terms of Service, please contact:

Aurellix Chrono Email: Sr_654455@jasmint.store Address: 2A Park Dr, Leicester LE3 3FN, United Kingdom